Education
Master of Science in Human-Computer Interaction --- May 2023
Indiana University, Indianapolis, IN., USA
Bachelor of Science in Nursing --- Jun 2018
Kaohsiung Medical University, Kaohsiung, Taiwan
Research: User Interview, Surveys, Usability Testing, Journey Map, Affinity Mapping, Diary Study
Design: Interaction Design, Visual Design, Sketching, Storyboarding, Personas, Wireframing, Prototyping
Tools: Adobe Illustrator, Adobe Photoshop, Adobe After Effect, Figma, Procreate, Miro, Webflow, WIX
CreateAbility / Freelance UX Designer
Aug 2023 – Present
Remote, IN, USA
- Leading the design of a video call system for NOSS Company, aligning closely with client requirements to provide care for individuals with Intellectual and Developmental Disabilities (IDD).
- Spearheading the transformation of problem-solving training (PST) into an application for individuals with brain trauma in collaboration with the CEO, UT Southwestern Medical Center, and Memorial Hermann Medical Group.
- Created a UI prototype on Figma for both the NOSS video call system and PST application. Applied a user-centric approach to design, ensuring the seamless and intuitive interaction of users with the system.
- Collaborated closely with an engineer to design caregiver-facing web forms and mobile screens, placing a strong emphasis on meeting client specifications and maintaining consistency in the user interface for daily record access.
Drop2Drop / Freelance Web Designer
Oct 2023 – Jan 2024
Remote, CA, USA
- Designed and built a user-friendly website for their food container business on WIX to showcase the cataloged items, utilizing responsive design principles for an optimal viewing experience.
- Categorized and designed a comprehensive catalog featuring over 260 items, including individually Photoshopping images for each item to enhance visual appeal.
- Implemented SEO strategies to optimize website visibility and crafted compelling content to enhance overall user engagement.
RELEVANT PROFESSIONAL EXPERIENCE
CreateAbility / UX Design Intern
Sep 2022 – May 2023
Remote, IN, USA
- Designed a Planning and Scheduling Support Mobile App for individuals with brain trauma, creating a Figma prototype that received an 80% participant satisfaction rate during user testing.
Crisis Technologies Innovation Lab: Indiana University/ UX Reserch Intern
Jan 2022 – May 2022
Remote, IN, USA
- Conducted user research for the website catering to first responders, including interviews with five nurses. Collaborated closely with a ten-person project team to align the user experience with stakeholder goals, address technical limitations, and provide valuable suggestions for the redesign of the website.
VT Artsalon / Arts Administration Intern
Taipei, Taiwan
Sep 2018 – Dec 2018
- Designed captivating social media posters and content, boosting event attendance, and enhancing the organization's online visibility.